So, am I crazy or is this guy a jerk?
I scheduled a super shuttle for our 5pm flight. They tell me they will be
there between 2:05 amd 2;20pm. I think that’s kinda early, but whatever.
He gets there at 2:06pm, we aren’t ready (I broke a toe so I can’t help,
we have a 1 month old baby who decides when he wants to eat, a 4 yr old
who is semi-helpful, if she wants to be). At 2:20 he says “I can’t be
here all day, its been like 30 min.” Then at 2:40 he says “its been like
an hour.” He continues to make comments like this the entire time.
I’m pretty laid back (I let my wife yell at people cuz I normally don’t
get upset) but he was pissing me off. It wasn’t like he was nice and
then got rude, he was rude from the very first whif that we might be
late. He litterally says when he arrives and we tell him not to take
our bags to teh van because we still have to move stuff from carry-on
to checked bags: “i didn’t sign up for this.” (maybe he can make “more”
money driving more people? in a day…)
He gets on the phone with his company and asks for advice, they tell
him to charge us $15 for every 10 min past the pick up time.
My family comes out at 2:45 (i was waiting in the van with my
daughter cuz we were ready and I can’t carry jake with crutches).
If we hadn’t have the entire van rented to ourselves and wew ere holding
up other people, then I could see a problem. but we paid for teh whole
van (because of the number of people, car seats, luggage, etc).
While driving our daughter has a toddler episode because she is
sleepy and realizes she left her red shoes at home…the guy says:
“I have kids, but I’m trying to drive.” Maybe I was already biased
by now, but i don’t think he said this very nicely (I don’t think
a single word that came out of his mouth was ‘nice’, maybe it is
just the way he talks, who knows).
He drops us off and tries to get the extra money after my FIL gives
him a $5 tip (there was a $5 tip already added to the bill). We
tell him that was not disclosed at the time of the reservation and
we won’t pay it. He leaves.
I will be contacting Super shuttle about this BS, and make sure we
don’t have this guy on our return trip.